Shipping Polices

Thank you for choosing Heritage Crafts! This Shipping Policy outlines important information regarding the shipment of our leather products, including leather belts, leather shoes, leather wallets, leather keychains, leather gift sets, leather jackets for men, leather card holders, and leather cigarette cases (collectively referred to as the “Products”). Please read this policy carefully before placing your order. By making a purchase, you agree to the terms and conditions outlined below.

Processing Time
1.1 Order Processing: After receiving your order, we will process it within [X] business days. Please note that processing times may vary depending on product availability and order volume.

1.2 Customized Orders: If you have requested customization or personalization for your order, additional processing time may be required. We will provide you with an estimated timeline for completion during the ordering process.

Shipping Methods and Rates
2.1 Shipping Methods: We offer various shipping methods to ensure the timely and secure delivery of your Products. The available shipping options will be presented to you during the checkout process. Please select the desired shipping method based on your preferences and delivery requirements.

2.2 Shipping Rates: Shipping rates are calculated based on the weight, dimensions, destination, and shipping method chosen for your order. The applicable shipping fees will be displayed during the checkout process before you confirm your purchase.

Shipping Destinations
3.1 Domestic Shipping: We offer shipping within [Country/Region]. Please ensure that the shipping address you provide is accurate and complete to avoid any delays or delivery issues.

3.2 International Shipping: We also provide international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Estimated Delivery Time
4.1 Delivery Timeframe: The estimated delivery time depends on the shipping method chosen and the destination of your order. Once your order is shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the progress of your shipment.

4.2 Delays: While we make every effort to ensure prompt delivery, please understand that shipping delays may occur due to factors beyond our control, such as customs inspections, adverse weather conditions, or unforeseen logistical issues. We appreciate your patience and understanding in such situations.

Order Tracking
5.1 Tracking Information: Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please allow some time for the tracking information to be updated by the shipping carrier.

5.2 Tracking Updates: You can use the tracking number provided to track your order on the website of the respective shipping carrier. Please note that tracking updates may be subject to delays or discrepancies, depending on the carrier’s system.

Order Issues and Support
6.1 Address Accuracy: It is your responsibility to provide accurate and complete shipping information. Please review your shipping address carefully before placing an order. We are not liable for any delays, failed deliveries, or additional charges incurred due to incorrect or incomplete address details.

6.2 Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim. Please refer to our Returns and Refunds Policy for more information on handling damaged or lost shipments.